Tel: 01292 474700
Open 7 days a week Mon to Fri 6am - 10.30pm Sat and Sun 7am - 9pm Ayrshire’s only indoor tennis, badminton and fitness club


Prestwick Tennis and Fitness is committed to prioritising the well-being of all children and adults at risk, promoting safeguarding in our club at all times, including all programmes and events we run.  This Policy strives to minimise risk, deliver a positive tennis experience for everyone and respond appropriately to all safeguarding concerns/disclosures.

Safeguarding Policy

Check you have the relevant consent from parents/carers, children and adults before taking or using photos and videos

Ensure your own roles and responsibilities, and those of everyone you are responsible for are clearly outlined and everyone has the information, training and support to carry them out.   

Where possible, do not be alone with a child or adult at risk.

Do not abuse, neglect, harm or discriminate against anyone; or act in a way that may be interoperated as such.

Doing nothing is NOT an option: report all concerns and disclosures as soon as possible, following the Concern Reporting Procedure.

If someone is in immediate danger, call the police (101).


Concern Reporting Procedure


Listen carefully to what the person is telling you. Do not interrupt; keep questions to a minimum; do not promise to keep the information secret


Is someone in immediate danger?


Call the police (999)



Talk to the club’s Welfare Officer in confidence Janice Rogerson 01292 474700 This email address is being protected from spambots. You need JavaScript enabled to view it.;  Talk to the LTA Safe and Inclusive Tennis Team *          (020 8487 7000) as soon as possible [Mon-Fri, 9am-5pm]. If the Safe and Inclusive Tennis Team is unavailable and you want advice before the next working day, call the NSPCC (0808 800 5000) or Parent Line Scotland (0800 028 2233) if your concerns is about a child.

If your concern us about an adult ask them for details of your Local Authority Adult Social Care Services.

Hate crime can alternatively be reported through True Vision at


Write an objective account of your concerns immediately using the Reporting a Concern Form found in our website Safe and Inclusive Tennis page. Send it to the LTA Safe and Inclusive Tennis Team within 48 hours of the concern/disclosure (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Handling a concern/disclosure can be emotionally difficult. If you would like to talk to someone after making a concern/disclosure, contact the LTA Safe and Inclusive Tennis Team by phone 020 8487 7000 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

*  In Scotland?  You can also contact the Tennis Scotland Safe and Inclusive Tennis Lead (0131 444 4154).


Diversity and Inclusive Code of Conduct

To view our full Diversity and Inclusion Policy including Code of Conduct and Reporting Procedure please click the link below.

Diversity and Inclusive Code of Conduct Policy

Concern Reporting Form

Whistle Blowing Policy


Club Welfare Officer and other Contact Details:

Club Welfare Officer Details

LTA Safe Inclusive Team - Monday to Friday 9am to 5pm - 07941 44404

NSPCC Whistleblowing advice line - 0800 028 0283





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